Refund policy

Seravo Store Return and Refund Policy

Your satisfaction is important to us. While we do everything we can to ensure a positive experience, certain limitations apply due to the nature of our product.

Returns
For safety and hygiene reasons, we do not accept returns on opened or used supplements.

Unopened products may be eligible for a return or replacement, depending on the situation. Contact us first before returning anything.

Refunds
We offer refunds in the following situations:

  • Your order has not been delivered within 60 days
  • Your order arrives damaged
  • Your order contains the wrong item
  • A rare quality issue is present

If something is wrong, email us at support@seravostore.com and we will make it right.

Non Refundable Situations
We cannot offer refunds for:

  • Opened or used products
  • Customer preference changes
  • Incorrect address provided at checkout
  • Delivery delays under 60 days

Make It Right Promise
If there is a genuine issue with your order, our team will do what we can to ensure you have a positive experience. Your happiness matters to us.